Terms & Conditions

By browsing the Website or placing an Order, you agree to the following Terms and Conditions.

Interpretation

"Agreement" refers to these terms and conditions, including all terms of any order placed by you through the Website.

"Customer" refers to the individual or legal entity identified in a RUGO quote, invoice, or sales document.

"Delivery Cost" refers to the shipping costs specified in an Order.

"Goods" refers to the products listed in an Order.

"Intellectual Property" includes all rights related to patents, copyrights, trade names, trademarks, logos, designs, and images.

Site Use

This Website may contain links to external websites. These links are provided for convenience only and may not always be up to date. RUGO is not responsible for the content or privacy practices of these external websites.

Pricing

All prices listed on the Website are in Australian Dollars (AUD) unless otherwise stated. Prices for products in an Order are fixed once your Order has been confirmed.

Incorrect Pricing

If a rug is mistakenly listed with an incorrect price due to a typographical, photographic, or technical error, RUGO reserves the right to cancel any orders placed for products listed at the incorrect price.

Sales & Discounts

Discount codes, storewide sales, and other promotional offers do not apply to products that are already on sale.

Product Specifications

Product features and specifications listed on the Website are subject to change without prior notice.

Intellectual Property

All intellectual property related to materials on the Website is the property of RUGO. You may not copy, modify, distribute, display, or reproduce any content from the Website without authorization.

Liability

To the extent permitted by law, we are not liable for loss of income, profits, contracts, data, or any indirect or consequential damages arising from your use of the Website or purchase of our Products.

Our maximum liability for any Product supplied to you will not exceed the total amount paid by you for that specific Product.

Important Notice: Nothing in this clause restricts your legal rights under the Australian Consumer Law to make a claim if we fail to comply with a consumer guarantee.